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垃圾客服。甚至首席执行官都没有回复

traderm
3-5年

曝光

在我设法解决他们的支持以便他们继续提取我的2000美元初始存款后,我不得不去寻找他们的合规负责人Joanna Frendo,付款负责人Derek Swift和首席执行官Jean-Yves Sireau,通过我可以向他们发送消息的Linkedin,涉及这种情况,即他们不想继续进行提款,仍然迫使我以很大的滑点进行交易。当我谈到这个问题时,他们的首席执行官让·伊夫·西罗(Jean-Yves Sireau)甚至都没有回答。付款负责人德里克·斯威夫特(Derek Swift)甚至更糟。嗯,正如我所看到的那样,这家公司似乎并没有受到客户的尊重。不要回复邮件,并且在客户来您求助时以某种方式拒绝帮助客户,这对我来说似乎不对。合规负责人乔安娜·弗伦多(Joanna Frendo)尚未与我联系。

原文

Support are TRASH. Even the CEO dont reply

After i tried to solve with their support in order for them to proceed with the withdrawal of my inicial deposit of 2000$ i had to go search for their compliance head Joanna Frendo, the payment head Derek Swift and also the ceo Jean-Yves Sireau via Linkedin where i could send them a message regards this situation where they dont want to proceed with the withdrawal and still forcing me to trade in an account with huge slippage. Well their CEO Jean-Yves Sireau didnt even reply when i spoke about the problem. And the payment head Derek Swift where even worse. Well as i can see this company doesnt seems professional nether respectful with their clients. Dont reply messages and in a certain way refused to help a client when he comes to you requestinig their intervention this doesnt seems right to me. Joanna Frendo, head of compliance didnt conect with me yet.

美国 2021-05-16
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